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Privacy Policy

1. Introduction

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This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using BikeWise (bike-wise.com), you consent to the collection and use of your information as described in this policy.

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2. Data Collection

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We collect the following personal information when you use our website and services:

  • Personal Information: First name, last name, email address, phone number.

  • Payment Information: Credit card details or other payment information necessary for processing your rental. We collect this information solely for the purpose of providing our services and completing your booking.

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3. Use of Data

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We use your personal data for the following purposes:

  • To complete your booking and process payments.

  • To communicate with you regarding your booking, updates, and offers.

  • For marketing purposes, including sending you promotional emails, newsletters, and updates about our services. Your data is shared with the third-party bike shops for the purpose of completing your rental. We will not use your information for any other purposes without your consent.

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4. Data Security

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We take the security of your data seriously and ensure it is protected using industry-standard security measures. All payment transactions are encrypted and processed in compliance with European data protection laws. We do not use cookies or tracking technologies on our website.

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5. Data Sharing

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We do not share your personal data with any third parties other than the bike shops with whom we have partnered for rental services. The data shared is strictly for the purpose of completing the rental process and ensuring proper service.

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6. User Rights

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Under the European General Data Protection Regulation (GDPR), you have the right to access, modify, or delete your personal data. If you wish to access or update your data, or if you wish to object to or delete your data, please contact us at contact@bike-wise.com.

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7. Retention Period

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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. After that, your information will be securely deleted or anonymized.

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Contact Information

For any questions or concerns about your privacy or these Terms and Conditions, please contact us at contact@bike-wise.com.

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